North Star welcomes residents of Darlington Housing Association - Find out more
Your rent is due every Monday but you can pay any time up until the Friday.
At the start of your tenancy, we will tell you how much your weekly rent will be. You will also be sent an allpay payment card with your unique reference number on.
We review your rent every year and if your rent changes, you will receive 28 days written notice of the new rent.
You can view your rent account online using the North Star App – available on the iTunes Store or Google Play.
As our tenant, you are responsible for ensuring your rent is paid regularly and on time. If you miss payments we will take action to recover any outstanding rent. If you need help and advice on managing your money, contact our Welfare Benefits Officers, Lindsey Curry and Andrea Peacock on 03000 11 00 11