Customer Service Update
With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.
North Star welcomes residents of Darlington Housing Association - Find out more
Our Vision – Creating homes, building futures.
Our Social Purpose
We care about the people and the communities that we serve. We work, in collaboration with others, to create stable, secure, trusting and supportive environments where people feel they belong.
We create environments to enable people, places and communities to thrive. We believe many things are possible and that our energy brings about exciting change.
We are connected to the world we live in. Therefore, we are relevant, informed and knowledgeable. We develop strong relationships that are based on integrity and trust.
We challenge ourselves and others. We experiment, pioneer and we dare to be different.