With cold weather arriving our customer service team is experiencing high call volumes and it may
take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by
reporting repairs online using My
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We have received a high number of request for repairs in the aftermath of Storm Arwen. We are responding to these on a priority basis. We are experiencing some issues in getting materials alongside staff having to self-isolate which may result in some delays for your repair being carried out. Your patience and understanding is appreciated.
If you are looking for a new home, it couldn’t be easier to apply. We have a range of properties available to rent through out the North East region. Just register to one of our three choice-based letting schemes to apply for any sort of housing.
Have you been having difficulty paying your energy bills or filling up your prepayment metre? You could qualify for government benefits, grants, and assistance, as well as help from energy suppliers. You can find out more if you’re eligible for any help today. www.citizensadvice.org.uk... See MoreSee Less