Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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Repairs Update

We have received a high number of request for repairs in the aftermath of Storm Arwen. We are responding to these on a priority basis. We are experiencing some issues in getting materials alongside staff having to self-isolate which may result in some delays for your repair being carried out. Your patience and understanding is appreciated.

'MY NORTH STAR'

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There are multiple simple and straight-forward methods of making your payments.

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COVID-19 UPDATE

In line with government guidance the majority of services we offer have recommenced with enhanced controls to keep our staff and customers safe.

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Looking for a new home?

Find out here how to apply for a property.

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LOOKING FOR A HOME?

If you are looking for a new home, it couldn’t be easier to apply. We have a range of properties available to rent through out the North East region. Just register to one of our three choice-based letting schemes to apply for any sort of housing.

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