North Star welcomes residents of Darlington Housing Association - Find out more
North Star was established in 2006 to provide services to, and bring together, Endeavour and Teesdale Housing Associations. Darlington Housing Association joined the Group in 2016.
Endeavour began life buying and refurbishing older terraced housing in the inner areas of Tees Valley and was known as a “traditional” housing association with dispersed housing stock. Over the years, the Association spread itself geographically, and operated in 11 Local Authority areas, and providing a wide range of rented accommodation, including supported housing.
Established in 2006, Teesdale was a stock transfer organisation from the previous Teesdale District Council. Operating across a wide geographic area in the South West of Durham, it operated in market towns and, ex-coalfield areas as well as more isolated rural villages.
Like Endeavour, Darlington began life buying and refurbishing older terraced housing in the inner areas of Darlington and was known as a “traditional” housing association with dispersed housing stock. It operated entirely in Darlington.
In 2020 and after 14 years in a Group structure, we became one organisation providing a much simpler governance structure.
We have worked hard to remain true to our roots, whilst modernising what we do and how we do it. We are known for flexibility, partnership working, community focus and adaptability. We have held Investors in People Platinum Award since 2017, Have been placed at Number One and Number Two in the 24Housing Landlord of the year 2018 and 2019 lists, hold three star accreditation (classed as extraordinary) with the Sunday Times Best Company in the ‘not for profit’ sector and are an accredited Living Wage employer.
We hold accreditation with the Tenant Participation Advisory Service and Customer Service Excellence standard for work with our tenants and we are members of the Institute of Customer Service. Tenants have always been, and will always be at the centre of the business. This is evidenced by strong tenant scrutiny and involvement through a range of in person and online methods of connection. We make a positive contribution to the areas we operate in and invest significantly in community activities which help to sustain and develop our communities.
Building new homes and delivering local services are continuing priorities.