North Star welcomes residents of Darlington Housing Association - Find out more
North Star was established in 2006 to provide services to, and bring together, Endeavour and Teesdale Housing Associations. Darlington Housing Association joined the group in 2016. As far as possible the Group operates a “one organisational” structure, sharing senior staff and services. The Board operates a “co-terminus” structure to make the Group as efficient and streamlined as possible. This helps to maximise surplus that is then reinvested into services, improving existing properties and developing new housing.
We have worked hard to remain true to our roots, whilst modernising what we do and how we do it. We are known for flexibility, partnership working, community focus and adaptability We have held Investors in People Platinum Award since 2017, Have been placed at Number One and Number Two in the 24Housing Landlord of the year 2018 and 2019 lists, hold three star accreditation (classed as extraordinary) with the Sunday Times Best Company in the ‘not for profit’ sector and are an accredited Living Wage employer.
We hold the Customer Service Excellence Award, and aim to deliver high-quality services. Tenants have always been, and will always be at the centre of the business which is evidenced by strong tenant scrutiny, a tenant LINK group and many other methods of connection. We invest significantly in community activity to develop and sustain the areas we operate in.
Building new homes and delivering local services are continuing priorities.
Endeavour Housing Association
Endeavour began life buying and refurbishing older terraced housing in the inner areas of Tees Valley and is known as a “traditional” housing association with dispersed housing stock. Over the years, the Association has spread itself geographically, now operating in 11 Local Authority areas, and provides a wide range of rented accommodation. It owns or manages 2,580 homes, of which 550 are supported housing properties and has a £15m turnover.
Teesdale Housing Association
Established in 2006, Teesdale is a stock transfer organisation from the previous Teesdale District Council. Operating across a wide geographic area in the South West of Durham, it operates in market towns and, ex-coalfield areas as well as more isolated rural villages. It owns 827 homes, with high concentrations on estates and has a £3.7m turnover.
Darlington Housing Association
Darlington joined the Group in October 2016. Like Endeavour, it began life buying and refurbishing older terraced housing in the inner areas of Darlington and is known as a “traditional” housing association with dispersed housing stock. Operating entirely in Darlington and owning 267 units of accommodation, it has a £1.2m turnover.