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North Star Online - New Features

02 Feb 2026

Improved repair reporting and self-help guides!

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Two people sat next to other other at a table with laptops. The person closest to the camera is in focus and is smiling joyfully.

What We've Learned From Complaints - March Update

09 Apr 2026

Findings from complaints received in March 2026
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North Star creating new communities in Middleton St George

08 Apr 2026

Bungalows for affordable rent completed
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Shortlisted twice for the Northern Housing Awards 2026

01 Apr 2026

Recognised for our culture and developments
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Group photo featuring North Star's trophy and certificate

A win for North Star at the North East Energy Efficiency Awards

30 Mar 2026

We won Large Scale Project of the Year (>250k)
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North Star earns national customer service reaccreditation

26 Mar 2026

Recognition highlights strong customer involvement
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Four people sit on a bench in an open, modern office.

What We've Learned From Complaints - February Update

20 Mar 2026

Every month, we look closely at our complaints
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North Star's first net-zero housing scheme praised by MP

17 Mar 2026

12 new, energy-efficient homes built in Darlington
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two newly built bungalows with light bricks and slate roofs. They have a small garden and driveway.

Rent changes for 2026/27

05 Mar 2026

Supporting you through this year’s rent changes
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