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We’ve brought together sources of support and advice to help you face rising costs.

The government has announced the energy price cap (also called the Energy Price Guarantee) will be £1,923 per year for a typical household from October 2023 to December 2023.

This is not the maximum a household could be charged but based on typical consumption. What is fixed is the price per unit of energy and the standing charge, so being conscious of your energy consumption can still help with your fuel bills.

Help with gas and electric bills

Your gas and electricity supplier cannot cut off your supply unless they have offered you a range of prepayment methods to help you pay.

Contact your energy provider if you are struggling with your bills. They may be able to offer you support.

Cost of living payments for low income families

Eligible means-tested benefits claimants, including those on Universal Credit, Pension Credit, and tax credits, are due two more cost of living payments direct to their bank account:

  • £300 – second cost of living payment – during Autumn 2023
  • £299 – third cost of living payment – during Spring 2024

There will also be a separate £300 for pensioners during winter 2023/4 on top of their Winter Fuel Payments.  Find out more information on the cost of living payments.

Support in your area:

Your local council’s website has information and support and may be able to help with essential costs.

They may be able to help with:

  • Energy and food bills
  • Water bills
  • Essential items such as clothes, an oven

This help is known as “welfare assistance” or the “household support fund”, and each council runs its own scheme. You’ll need to check if you can get support and what type of support you’re entitled to. You don’t have to be on benefits to get help from your local council.

Ask your local council if they run a welfare assistance or Household Support Fund scheme. You can find out how to contact your local council on

If you’re finding things difficult

Your mental health is just as important as your physical health.

We recommend speaking to your GP if your money problems are affecting your mental health.

You can find other ways to get help with your mental health on the Mind website.

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