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Severe weather

Due to the inclement weather, we are seeing an increase in demand. If you have an emergency call us on 03000 110011. For anything that is...

IiP Platinum re-accreditation

We are beyond happy that we have secured Platinum accreditation until 2026. All staff are surveyed about North Star as an employer and...

Household Support Funds

The Household Support Fund supports residents with energy bills, food, and essential costs like Council Tax. Depending on your...

Universal Credit Migration Notices

The Department for Work and Pensions (DWP) have started to send out notices to people getting tax credits, either just tax credits, or...

Board Update – Risk and Audit Committee – Explained

This month, for North Star’s board update, Jason Ridley has provided an explanation of North Star’s Risk and Audit Committee. Jason is...

National Customer Service Week – What Does Customer Service Mean to North Star?

This week is National Customer Service Week! We’re passionate about delivering the best customer service at North Star and...