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1 Introduction
1.1 Please read these Terms and Conditions carefully before using the website operated by North Star. In particular, we draw your attention to paragraphs 3 (Content) and 4 (Limitation of Liability).
1.2 Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these Terms and Conditions of use as they apply to your use of or access to our website.
1.3 If you do not wish to be bound by these Terms and Conditions then you may not use our website.

2 Access
The information on this website is made available to you on condition that it is accessed via North Star’s central server. Deep linking, or accessing this website other than through the central server and acknowledging North Star as the source of any content on this site, shall be deemed to be a breach of these terms and of North Star’s copyright in this website.

3 Content
The information published on this website is provided for the convenience of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages.
Please be aware that North Star may alter the information on its website from time to time, including these terms and conditions, copyright notice and privacy notice. It is your responsibility to check these terms and conditions and to remain in compliance with them from time to time.

4 Limitation of Liability
North Star shall have no liability arising from the use by any party of or reliance on the information on this website and so far as permitted by law excludes all liability for damages howsoever caused including without limitation any damage which is or represents loss of goodwill revenue or profit or failure to achieve any benefit expected from use of this website, loss of use of any asset, loss of data recorded on any computer or other machine, liability of any user of this website to any third party, any loss which is otherwise indirect, commercial, economic, special or consequential arising out of or in connection with the use by any party of any information provided on these pages.

5 Viruses
North Star uses reasonable endeavours to prevent contamination by known viruses and to maintain the security of the website but North Star does not warrant the information on this website in any way and in particular no warranty is given that the website or its contents or hypertext links are accurate, complete, virus-free or uncontaminated, nor can we guarantee that the website may not be affected by deliberate damage by hackers, failure of plant, machinery, equipment or computers, power failure, failure of telecommunications lines or any criminal action. All liability for such damage is hereby expressly excluded.
You are advised to make your own virus checks and to implement your own precautions in this respect. North Star excludes all liability for contamination or damage caused by any virus or electronic transmission.

6 Hyperlinks
The incorporation of any links to other sites is for your convenience and reference only and does not imply that we approve or endorse the contents of that site or the material available from it and North Star does not control and is not responsible for the content of any such sites in terms of their accuracy, suitability, legality or otherwise.

7 Operation of Website
Although reasonable endeavours are used to maintain this website, North Star will not be liable for any losses caused by failure or stoppage of the website for any reason, including without limitation virus contamination, or deliberate damage by hackers, failure of hardware, software or systems, power failure, failure of telecommunications lines or any criminal action.

8 Law and Jurisdiction
Your use of this website is governed by the laws of England. You hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this website.

9 Copyright and Reproduction
The contents of these pages are © North Star 2022 or are the copyright of North Star’s licensors or this we site’s designers.
You may copy individual sections of any document on the website either electronically or on hard copy provided that:
•    the integrity of the material is maintained, we are acknowledged as its source and North Star’s website URL is given;
•    if the material is transferred to hard copy, such transfer is limited to ten copies.
Other than as permitted by this notice, reproduction is only permitted on the following conditions:
•    such reproduction is by way of download to a temporary file into your normal temporary internet files directory/folder (or equivalent) for your personal use and not deliberately saved to any other part of any hard drive and/or transferred to any other party;
•    if it is for provision to a third party (including other people within your organisation), such reproduction is not for commercial purposes and the third party is made aware that these conditions apply to it and its use of the material.


North Star Housing Group is registered with the Registrar of Friendly Societies as a Charitable Industrial and Provident society registered no. 21256R & with the Housing Corporation no. LH0084.

North Star is affiliated to the National Housing Federation and is accepted as a charity for tax purposes by the Inland Revenue, Ref. XN37121.

North Star registered address: Endeavour House, St Marks Court, Thornaby, Stockton-on-Tees TS17 6QN