Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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North Star welcomes residents of Darlington Housing Association - Find out more

We’re committed to delivering an excellent repairs service that deals with your requests promptly and efficiently. To report a repair or if you’d like more information on our out of hours service, follow the links below, or visit My North Star here

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