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North Star welcomes residents of Darlington Housing Association - Find out more

North Star is committed to tackling domestic abuse. No one should live in fear of violence from a spouse, partner, former spouse or member of their household.

Help is available.

If you are in immediate danger, please call 999 and ask for the police.

You can access help, advice and support from the  following organisations: is also a 24 hour domestic abuse helpline ran by Women’s Aid and Refuge.

Free phone: 0808 20000 247

Local Support Services

Harbour – Support for men and women both victims and perpetrators

Telephone: 03000 20 25 25

My Sisters place – Support for women experiencing domestic abuse

Telephone: 01642 241864


Support for men and women, Specialists in honour based violence, forced marriages and female genital mutilation

Telephone: 01642 683045

You can talk to the police in confidence on 101.

You can also report domestic abuse to us. We have trained staff to help you.

Contact us 

We carry out all interviews and conversations with you in private. You can meet staff at one of our offices or at another safe venue. You can also agree the best way to contact you to arrange meetings.

We may occasionally if we are concerned and need to protect you and others from harm, have to share information with the police or social services.


We are signed up to the Chartered Institute of Housing Make A Stand Pledge.

This demonstrates our commitment to both our customers and employees who may experience domestic abuse.

The pledge sets out four commitments which North Star have fulfilled.

The Scale of the issue

Reported instances of Domestic abuse are on the increase.

  • One in four women and one in six men suffer from domestic abuse in their lifetime
  • An estimated 1.9 million adults aged between 16-59 experienced domestic abuse in the last year
  • Domestic abuse takes place at all levels of society regardless of gender, social class, race, religion, sexuality or disability
  • Two women are killed each week by a current or former partner
  • 62% of children exposed to domestic abuse are directly harmed

To view our Domestic Violence Policy please click here