Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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North Star welcomes residents of Darlington Housing Association - Find out more

North Star has a range of supported housing schemes across the Tees Valley and County Durham.

In partnership with others, we provide services for:

  • People experiencing homelessness
  • People at risk or suffering domestic abuse
  • Older persons with support needs
  • People with learning or physical disabilities
  • People with enduring mental health needs
  • Drug and alcohol recovery
  • Young people leaving care

If you would like further information on our supported housing services, please contact our customer services team on 03000 11 00 11.

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