North Star welcomes residents of Darlington Housing Association - Find out more
Information on your tenancy agreement, anti-social behaviour and our service standards can be found here.
At North Star, we recognise the benefits of having pets. Pets offer valued companionship and research suggests pet ownership can offer a range of therapeutic and health benefits, including low stress levels and reduced risk of heart attacks and strokes.
We actively welcome pets and being pet friendly is one of our unique selling points, we rarely turn away a pet.
We are positive about keeping pets – not just cats and dogs, pets come in all shapes and sizes and we encourage and support responsible pet ownership.
If you would like any more information on keeping pets please contact your housing officer.
We want to make sure that all of our tenants, and those living in our communities, can enjoy their home in quiet, peaceful and secure surroundings.
We make it easy for you to insure your belongings under a special household under a special household contents insurance scheme.
We have worked closely with our tenants to develop our service standards, which are our promises to you to deliver high-quality, value for money services.
Your tenancy agreement is really important because it sets out your rights and responsibilities as a tenant.
Here you can find more info on how to let us know about complaints, compliments and any further comments.
Protecting the health, safety and well being of our staff and tenants is important to us.
