Customer Service Update
With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.
North Star welcomes residents of Darlington Housing Association - Find out more
We are a North-East based Housing Association and our purpose is to provide affordable housing, invest in our communities and develop new homes across the Tees Valley, North Yorkshire and County Durham.
We build homes, but more importantly we create futures. We work together to make a difference to people’s lives. This can be seen in the vast, varied and valuable community and tenant connections that we develop. We support a wide range of initiatives, ranging from school breakfast clubs, reading groups and homework clubs, to creating community gardens and green spaces, providing work placement opportunities and supporting local foodbanks. We work in leafy rural areas and areas of real disadvantage.
People are at the forefront of everything we do. Our vision, our values and our organisational strategy are all centred on creating and sustaining great places for people to live and work in. We strive to make a difference and our culture is what sets us apart from the rest.
We hear, we listen and most importantly we act. We embrace challenge and change, continually striving to improve and enhance the lives of our staff and our tenants.
Citizens Advice and Energy Saving Trust have worked together to answer some questions you might have about your energy bills this...
We have received a high number of request for repairs in the aftermath of Storm Arwen. We are responding to these on a priority basis. We...
SANTA Claus and his elves are in position among the sacks of presents under the Christmas tree, a festive feast is spread out on the table,...