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North Star welcomes residents of Darlington Housing Association - Find out more

Our Keep Well in Winter campaign aims to ensure all our tenants are supported and no-one in our communities goes without enough food, warmth, or essential items to keep well at home especially during the colder months.

We recognise that the current cost-of-living crisis extends beyond the winter months.

Our Keep Well in Winter campaign can provide a holistic package of support provided either directly by North Star or in partnership with other organisations.

This can include the following:

  • Referral to our Welfare Benefits Team, who can work with you to look at ways of maximising your income and getting specialist advice and support such as benefits, grants etc.
  • Referral to Citizens Advice Bureau for specialist debt advice and support.
  • Vouchers towards either your food shopping or towards the cost of gas and electricity bills (qualifying criteria applies).
  • Purchasing of essential items to keep warm such as blankets, heaters and hot water bottles (qualifying criteria applies).

If you would like to access this support, please email or contact our Customer Services Team for more information on 03000 11 00 11.