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North Star welcomes residents of Darlington Housing Association - Find out more

Our Keep Well in Winter campaign aims to ensure all our tenants are supported and no-one in our communities goes without enough food, warmth, or essential items to keep well at home especially during the colder months.

We recognise that the current cost-of-living crisis extends beyond the winter months.

Our Keep Well in Winter campaign can provide a holistic package of support provided either directly by North Star or in partnership with other organisations.

This can include the following:

  • Referral to our Welfare Benefits Team, who can work with you to look at ways of maximising your income and getting specialist advice and support such as benefits, grants etc.
  • Referral to Citizens Advice Bureau for specialist debt advice and support.
  • Vouchers towards either your food shopping or towards the cost of gas and electricity bills (qualifying criteria applies).
  • Purchasing of essential items to keep warm such as blankets, heaters and hot water bottles (qualifying criteria applies).

If you would like to access this support, please email keepwell@northstarhg.co.uk or contact our Customer Services Team for more information on 03000 11 00 11.