Fire door information for our Customers
Your flat main entrance door is a fire door and is essential to the safety of you, your family and your home. The door is an essential part of the fire compartmentation of your home and will prevent fire, heat and smoke passing through the door and frame when it is closed.
Your fire door:
- Has components that have been specifically tested for your door type
- A fire door closer is fitted to ensure that it fully closes the door unaided to a closed position
- Intumescent fire seals are fitted around the door or frame to create a seal between the frame and door, preventing smoke and fire passing through the door
- Fire resistant hinges are fitted, these should not be adjusted or replaced with a different type of hinge
- Intumescent material is fitted within the components of the door such as letter plates and viewers
Your door must not be modified in any way:
- Don’t add any additional locks or knockers
- Don’t drill or cut holes into the door or remove seals
- Don’t remove the door closer or any other component fitted to the door
Essential Components on your Fire Door
Fire Door Closer
The door closer is designed to fully close your door unaided into the door frame from any open angle. Door closers must not be removed or changed to a different closer.
Intumescent Smoke Seals
Intumescent smoke seals stop heat and smoke from passing through the door frame. When heat is near the door, the seals expand between the frame and door to stop heat from passing through the frame. The door must be able to close fully for the smoke seals to work properly.
The door and its components
The door and all its components including smoke seals, closer, handles, hinges and letter plate are designed to hold back fire and smoke for a minimum of 30 minutes. It is important that the door and components are undamaged and are in place for a fire door to work properly. The gaps around the top and sides of the door should not exceed 3mm and the gap at the bottom of the door should not exceed 8mm.
If your fire door is damaged, you notice a defect, or the door is not closing properly, you must report this to North Star on 03000 110 011 or email Customer Services on Customer.Services@northstarhg.co.uk
