You can pay your rent using any of these methods:
- Direct debit – the easiest way to pay your rent straight from your bank/building society account. Contact our Customer Services Team on 03000 11 00 11 to set up your direct debit over the phone.
- Allpay – you can pay your rent any time online by debit or credit card using the secure online Allpay system or by calling Allpay on 0330 041 6497.
- Paypoint outlets and the Post Office – take your Allpay rent card to any shop or post office displaying the Paypoint sign to make your payment.
If you lose or damage your Allpay payment card, please get in touch with our Customer Services Team on 03000 11 00 11. They will arrange for a replacement card to be sent out to you.
If you do not pay your rent, you are breaking your tenancy agreement. You may lose your home if you do not make arrangements to pay your rent in full when it’s due.
We understand that sometimes it can be difficult to keep up with payments. Our Housing Officers and Welfare Benefits Team will help you as much as possible.
