Swap My Home
You can swap your home with another North Star tenant or with a customer from another registered housing provider or council.
What are mutual exchanges?
Mutual exchanges can often be a quicker way of moving house than a transfer.
You may wish to exchange your property for a different home in your area or move to a different location entirely. You can exchange with another tenant living in any part of the country.
The landlords involved will need to give their consent for a mutual exchange to happen.
How do I organise a mutual exchange?
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Search on mutual exchange websites such as Homeswapper which is free to use for North Star customers.
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If you don’t have internet access, or you need some help looking for properties, your Housing Officer can help you register for Homeswapper and send you details of suitable properties in a way that suits you.
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If you find a suitable property to swap with, contact your Housing Officer who will send out an application form to start the process.
Why might I be denied a mutual exchange?
If you're on an assured shorthold tenancy, or you're in the first 12 months of a probationary tenancy (or an extended probationary period), you can't do a mutual exchange.
You also won't be able to for any of the following reasons which are set out in the Housing Act 1985:
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late or delayed rent payments
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you or the person you are swapping with cannot afford the rent and other charges
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the use of a starter tenancy
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the property you want to move into being too big or too small for the number of people involved
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the property you want to move into has been built or adapted for certain needs but there would be no person with physical disabilities living in the property
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the existence of a court order made against you for breach of tenancy, or a notice of seeking possession.
