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Documents

Here you can find all of the documents from across our website. This includes reports, policies, advice leaflets, and handbooks. 

Please note: The Recite Me accessibility tool does not work on downloadable documents or files. If you need any of our documents in a different format - such as large print, audio, or another language - please contact us and we’ll be happy to help.

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EDI Policy

This policy sets out how we ensure all customers and staff are treated with fairness and respect, regardless of their characteristics, and how we tackle discrimination and harassment.
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EDI Report 2023/24

This report is our annual update on equality, diversity and inclusion for the year 2023/24. The data we collect helps to make sure that we understand the diverse needs of customers, deliver equitable and accessible services, and more.
Download

Social Value Report 2024/25

This report is about how we invested in and benefited people and communities in 2024/25. It includes the projects we supported, the money we invested, and how we involved tenants in what we do.
Download

Leading and Growing to 2026

This is our corporate strategy. It describes what we aim to achieve by the year 2026 as an organisation. Our strategy was created by staff, customers and our Board of directors.
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