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Our Strategy

Our strategic vision for the future is co-created by staff, Board and customers.

Vision to 2026

At North Star, we always try to live by our values. These are: being Creative, Courageous, and Connected.

People are at the centre of everything we do. That’s why we do things a bit differently.

Since 2013, we have worked on our big vision in lots of ways. But one thing has always stayed the same – everyone has a voice, we make decisions together, and nothing is agreed until everyone agrees.

130 people helped create our Leading and Growing Vision for 2026. This included Board Members, Customers, and North Star Staff.

You can read it below:

Find Out More

Three people are seated in a cozy wooden booth with blue cushioned benches, engaged in a meeting. Each person has a laptop open in front of them on a wooden table. The setting is modern and informal, with a perforated wooden panel on the wall behind them, contributing to a warm and collaborative workspace atmosphere.