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Our Strategy

Our strategic vision for the future is co-created by staff, Board and customers.

Vision to 2026

At North Star, we always try to live by our values. These are: being Creative, Courageous, and Connected.

People are at the centre of everything we do. That’s why we do things a bit differently.

Since 2013, we have worked on our big vision in lots of ways. But one thing has always stayed the same – everyone has a voice, we make decisions together, and nothing is agreed until everyone agrees.

130 people helped create our Leading and Growing Vision for 2026. This included Board Members, Customers, and North Star Staff.

You can read it below:

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Three people are seated in a cozy wooden booth with blue cushioned benches, engaged in a meeting. Each person has a laptop open in front of them on a wooden table. The setting is modern and informal, with a perforated wooden panel on the wall behind them, contributing to a warm and collaborative workspace atmosphere.

Corporate Objectives 2025/26

Each year, we set objectives to help us achieve our Leading and Growing to 2026 vision.

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A smiling person sits at a desk in a bright, modern office, working on a desktop computer. They are wearing a black shirt and have long curly hair tied back. The background features a light green wall and large windows letting in natural light. The setting looks welcoming and professional.

Time to Act

We at North Star have a responsibility to help ensure that both our housing and our business operations are as sustainable as possible, as we as a nation move towards Net Zero emissions in 2050. Read our Environmental Strategy:

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