Report a Repair

You can use the form below to report a repair for your home or for communal areas and facilities if the building you live in has them. If you need to report more than one repair, please fill in a separate form for each.

Your Details

Property Address*

Tenant Details (and Care Provider if applicable)*

Tenant Telephone Contact Number*

Email Address*

Repair Details

Is the repair urgent?*
For all emergencies and urgent repairs please call 0300 0110011

Routine – within 30 days

Repair Locations*

Living Room

Bathroom

Kitchen

Hallway

Bedroom

Exterior

Other

Repair Type*

Repair Details

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Smell Gas?

If you smell gas at any time in your property, turn off the gas immediately and call the National Gas Emergency Service

0800 371 787

Out of Hours Emergencies

We continue to provide an emergency repairs service during the hours that our offices are closed.

03000 11 00 11 emergencyrepairs@orbisprotect.com

Prefer to call?

Our opening hours are 9.00am to 5.00pm Monday to Friday, excluding bank holidays and public holidays.

03000 11 00 11 customer.services@northstarhg.co.uk