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Adding North Star to your safe senders

How to make sure emails from us don't end up in your junk or spam.

To help emails from northstarhg.co.uk reach your inbox, follow the steps below for your email provider:

 

Gmail

  1. Log in to Gmail.

  2. Click the gear icon (top right) and choose See all settings.

  3. Go to the Filters and Blocked Addresses tab.

  4. Click Create a new filter.

  5. In the “From” field, type @northstarhg.co.uk.

  6. Click Create filter.

  7. Tick Never send it to Spam.

  8. Click Create filter again.


Outlook.com (including Hotmail, Live, MSN)

  1. Click here to open Safe Senders (log in if asked).

  2. Click Add.

  3. Type northstarhg.co.uk and press Enter.

  4. Click Save.


Yahoo Mail

  1. Log in to Yahoo Mail.

  2. Click the gear icon (top right) and choose More Settings.

  3. Go to Filters.

  4. Click Add new filter.

  5. Name it “North Star”.

  6. In the “From” field, type @northstarhg.co.uk.

  7. Choose Inbox as the folder.

  8. Click Save.


AOL Mail

  1. Log in to AOL Mail.

  2. Click Options (or the gear icon) and choose Mail Settings.

  3. Go to Spam Settings.

  4. Under “Sender Filter,” choose Allow mail from and enter northstarhg.co.uk.

  5. Click Save.


iCloud Mail (Apple users)

  1. Log in at icloud.com.

  2. Click the gear icon (bottom left) and choose Rules.

  3. Click Add a Rule.

  4. Set “If a message is from” to @northstarhg.co.uk.

  5. Choose Move to Inbox and click Done.

Note: Apple Mail apps use iCloud settings, so it’s best to do this online.


ProtonMail

  1. Log in to ProtonMail.

  2. Go to Settings > Go to Settings > Filters.

  3. Under Whitelist, click Add.

  4. Enter northstarhg.co.uk and click Save.


Zoho Mail

  1. Log in to Zoho Mail.

  2. Go to Settings > Anti-Spam > Allowlist.

  3. Click Add Email Address/Domain.

  4. Enter northstarhg.co.uk and click Add.


Other Tips

  • Not listed above? Check your email settings for “Junk,” “Spam,” or “Filters” and add northstarhg.co.uk as a safe domain.

  • Quick fix: Adding a North Star email like info@northstarhg.co.uk to your contacts can help, too.

  • Still stuck? Ask your email provider’s support team or get in touch with us.

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