Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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North Star welcomes residents of Darlington Housing Association - Find out more

We have teamed up with Royal and Sun Alliance PLC, to provide discounted contents insurance specifically for North Star residents. Alternatively, we advise you to use a price comparison site to find the right contents insurance for your home.

If the worse was to happen – fire, flood or burglary, without contents insurance the cost of replacing your belongings can be high.

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