North Star welcomes residents of Darlington Housing Association - Find out more
Each year North Star follows Government guidance and regulation to review its rents in line with the Rent Standard.
Following careful consideration of the challenges facing North Star and its tenants, the North Star Board approved a rent increase of 7.7% to start from Monday 1st April 2024.
We know tenants are facing challenges with the increase in fuel, food and household bills and changes to the benefit system taking place.
North Star has also experienced cost increases in a number of areas. The cost of delivering maintenance, planned maintenance and developing new homes has increased between 10-15%. This is a result of rising cost of materials, supplies and labour. We are making further investment in the safety and servicing of our properties and will make more money available to support tenants and communities. Focusing on the future, we’re investing in the energy efficiency of our properties to meet Government targets to cut carbon emissions.
We make a surplus for many reasons and never simply for the sake of it. As a not for profit housing
association, all surpluses are invested back into the organisation. Surplus is used to deliver the purpose
and to that end we invest in:
Maximising surplus is a major driver for North Star, enabling the successful delivery of our purpose
through the five year vision and annual corporate plan. It is important North Star meets
Regulatory expectations, particularly in relation to Value for Money and essential we continue to
deliver successfully on our purpose. This keeps North Star strong in every aspect.
Our most recent 2022 financial statements and our 2022 Annual Report include how we have
invested money to achieve our key priorities. Our most recent 2022 financial statements
include in depth detail on the governance, financial performance and activity undertaken
in the new year.
Our priority is to support tenants to sustain their tenancy. If you’re concerned about money or having difficulty paying your rent we want to hear from you and can help.
Information on a range of benefits, grants and help available from the Government and energy suppliers to help with energy costs.
Read more information about how we deliver some of the most common services to tenants.
