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Electrical devices in your home

You are responsible for making sure your own electrical devices and appliances are safe.

Call 03000 110011 if:

  • your plug sockets are not working
  • your electricity is not working
  • you have any issues or concerns with any of the electrics in your home

Electrical testing appointment

We have a legal responsibility to maintain and test the condition of the fixed electrical installations in your home.

We will test the electrical installation in your home every 5 years.

We will send you a letter with the date for your electrical testing appointment. If you are not going to be home on the day of the appointment, you can call us to reschedule on 03000 110011.

The test is expected to take up to 3 hours.

We will:

  • switch off all electrical equipment before the test
  • switch off your electricity for most of the test
  • need access to all electrical equipment, including the fuse board, switches and sockets

You must make sure we can access all electrical equipment during the appointment.

If you do not allow us access to your home so we can complete a gas check we will consider this a breach of your tenancy agreement.

We will retain an electronic copy of the test, if you would like a copy please contact us on 03000 110011.



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