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North Star is delighted to have been placed 16th in this year’s Top 30 Digital Housing Providers list curated by Housing Digital.

Housing Digital commented that “the past year has seen massive technological change for North Star Housing, which has created both a new role as Head of ICT and Digital and a digital strategy, moved its IT infrastructure from a physical server-based platform to a cloud-based platform, and launched the My North Star tenant portal. The north-east based business has also initiated a new uniformed equipment offering, allowing staff to work flexibly and remotely during the pandemic. Going forward, North Star says its focus must be to ensure the continued development of its digital offer and on making improvements based on engagement with customers.

The judges added; “Some exciting, notable activity to streamline existing processes using digital technology”.

This sets a great benchmark as we continue to improve our digital services across the organisation to benefit customers and colleagues.

Full details are available at: