Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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North Star welcomes residents of Darlington Housing Association - Find out more

Local MP praises new Hartlepool homes

New homes in Hartlepool are providing a more independent, comfortable and secure life for over 55s. Owned and managed by North Star...

Vulnerable tenants could lose £89 p/w

A proposed cap on Housing Benefit could see the North East’s supported housing residents asked to make up a shortfall of more than £89 a...

North Star celebrates supported housing

North Star is highlighting the great benefits of supported housing in the North East as part of Starts at Home day on 1 September. The...

Online scheme up for an award

A scheme that encourages people to become more active in the online world is in the running for a national award. Time to Get Online has...

Celebrating 10 years of Teesdale

Teesdale Housing Association – celebrating 10 years of transforming lives “In July 2016 it is 10 years since Teesdale District...

Investing in Teesdale for 10 years

Invested £12m to improve peoples’ homes Since the transfer almost £12m has been invested into improving tenants’ homes, not only...