Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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North Star welcomes residents of Darlington Housing Association - Find out more

North Star receives award for excellent customer service

North Star has been awarded the Customer Service Excellence Standard. Despite the challenges housing associations face in the...

North Star funds family fitness

North Star funds family fitness at Evenwood Primary School Local housing association, North Star, helps fund a family learning...

A strong future for North Star and Darlington Housing Association

Two North East based social landlords officially launch a new partnership for the benefit of their customers and communities. Formed...

We’re investing in futures

Bright and talented young people are vital to the long-term success and sustainability of Tees Valley’s economy. This is why North...

Owning our Future

"Housing associations are united by a single purpose – to ensure everyone in the country can live in a quality home that they can...

New Homes for Innovative Urban Pioneers

Brand new homes in Middlehaven have been built as part of an Urban Pioneers project by North Star Housing Group. The Urban Pioneers...