Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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LGBTQ Awards Event

EQUALITY DIVERSITY The LGBTQ North East awards are organised by Rainbow Foundation Sunderland, a charitable project supporting LGBTQ...

Surplus for purpose

Just because we are Not for Profit does not mean we don’t work hard to be efficient. We do not generate profit for shareholders, we...

We’re proud to support local artist Abby Taylor

We recently collaborated with Teesside-based artist Abby Taylor to produce artwork for our North Star headquarters.  We wanted artwork...

24housing Young Leaders

We're delighted to share that our very own PR and Comms Lead, Laura Wood, has been shortlisted in the 24housing Young Leaders...

Our Welfare Benefits team increase tenants income by £438k

It's been a truly fantastic year for our Welfare Benefits team. They have supported 537 households across the North East and increased...

Inspirational Workplace Award

We're delighted to share we have been nominated for the Inspirational Workplace Award in the LGBTQ North East Awards. The awards,...