Customer Service Update

With cold weather arriving our customer service team is experiencing high call volumes and it may take us longer to answer your call. We apologise for any delays. You can avoid telephone queues by reporting repairs online using My North Star.

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North Star welcomes residents of Darlington Housing Association - Find out more

Living Wage Week

The Living Wage campaign is an independent movement of businesses, organisations and people who believe a hard day’s work deserves a fair...

Have your say!

It is so important to get your voice heard. Click here for further...

Coming soon. A new online service. “My North Star”.

“My North Star”. Log in, view your rent account, order repairs and make appointments. Sign up today, by clicking here and we will let...

Bonfire Night!

With Bonfire Night fast approaching we thought it would be a good time to share some helpful tips and advice on keeping you and your...

#WeShare campaign

North Star is a member of PlaceShapers, the national network of community-based housing associations. “We Share” is the...

Team North Star takes part in the Sleep Out Challenge!

On Thursday 17th October 2019, business leaders from across Darlington gave up their beds for one night to help people who don’t have...