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Our phone lines will be open for emergencies only on Friday 8th May due to this being the early May Bank Holiday. For all general or non urgent calls, My North Star remains available or you can email your query to

Our phone lines will be open as follows:

Thursday 7th May – 9am – 4pm
Friday 8th May – Emergencies Only
Saturday 9th May – Emergencies Only
Sunday 10th May – Emergencies Only
Monday 11th May – 9am – 5pm

To contact us for an emergency, please call our usual number, 03000 110011