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Our phone lines will be open for emergencies only on Monday 25th May due to this being the late May Bank Holiday. For all general or non urgent calls, My North Star remains available or you can email your query to

Our phone lines will be open as follows:

Friday 22nd May – 9am – 5pm
Saturday 23rd May – Emergencies Only
Sunday 24th May – Emergencies Only
Monday 25th May – Emergencies Only

To contact us for an emergency, please call our usual number, 03000 110011