North Star welcomes residents of Darlington Housing Association - Find out more

The Starts at Home campaign, led by the National Housing Federation, tells positive stories of people who have gained independence through supported housing.

At North Star we strive to ensure that people who need extra support will always have a home that meets their needs. The stories below show how our approach to supported housing helps provide safe and secure homes that help people live more independent, meaningful and fulfilling lives.

Parkfield Hall is supported accommodation for care leavers who are ready to move into semi-independent living. At Parkfield Hall there is a commitment to empower tenants and support their independence.

Our Hestia service provides settled accommodation for vulnerable women at risk of homelessness.

Jodie’s life dramatically changed, leaving her without a job, money or a home. North Star’s Hestia project has helped Jodie get back on track, giving her somewhere to live and the support she needs to rebuild her life.

Jodie: “Throughout life people can face major traumas and dramatic changes to their lives, and sometimes you’re going to need extra support to get back on track. I ended up in hospital, I had a complete nervous breakdown after being injured in a car accident. I was discharged from hospital without a house to live in, without anywhere to go. That’s when I found North Star’s Hestia project, they helped me find a place to live and they’ve supported me every step of the way, helping me get my life back on track.

“When you’ve been in hospital, you’ve been ill or you’ve experienced a major trauma in your life, and your whole world is turned upside down, you need to go into a well-structured, well-balanced, supportive environment where you really trust the people that are looking after you.

“You don’t want to be looked after for the rest of your life, you want to get your independence back, but without projects like this it would be absolutely impossible for people to regain a level of independence and stability. For me, supported accommodation is fundamental for people’s recovery and I dread to think how my life would have turned out without it.”

Bev has been with Hestia since May 2015 and struggles with mental health issues. Hestia has given Bev a vital lifeline when her life has been at its most turbulent.

Bev: “I’ve been a Hestia tenant, through North Star, for just over a year now. I’ve had mental health issues since I was 13. If it wasn’t for supported accommodation, if it wasn’t for Hestia, I would still be stuck in a mental health hospital, some of my friends are still in hospital because of the lack of suitable supported accommodation.

“Hestia gives you so much to help integrate you slowly back into the community, to regain your independence and to get your life back. You get emotional support, help with bills and help with all the little things that for me, when I’m having a bad day, can just seem impossible for me to achieve.

“I’m so glad there was a place for me, if I didn’t have Hestia I would probably still be in a mental health hospital, or worse…I wouldn’t be here.”

Jan is a support worker at North Star, supporting vulnerable women at risk of homelessness. Jan works on the Hestia project, providing good quality housing, along with delivering intensive and highly individual support to the women accessing the service.

How can I get involved?

Ask your MP to champion supported housing

Supported housing provides a safe and secure home that helps people to live independently and to achieve their aspirations. That’s why the National Housing Federation launched the Starts at Homes campaign to celebrate supported housing in communities across the country. And we are backing this campaign.

The Government is currently reviewing how supported housing is funded. While this is happening we want local MPs to understand how supported housing helps their constituents and for them to champion supported housing in Parliament.

Write to your MP and tell them why supported housing is important to you and ask them to write to the Government calling on them to ensure that people who need extra support will always have a home that meets their needs.

Take action: email your MP: