North Star welcomes residents of Darlington Housing Association - Find out more

Collaboration
We work hard at being a good partner, employer and landlord by involving and empowering people and working with one another. We listen, learn and reflect. We place people and communities at the centre of all we do and we encourage and welcome challenge.

Flexibility
We provide local, personal and responsive services and individual solutions where needed. We encourage people to think creatively and imaginatively.

Integrity
We never promise what we cannot deliver and we work in an open and transparent way. We are committed to providing equality of opportunity, we treat everyone with respect and we value people’s differences. We own up when things do not go right and work hard at finding solutions.

Professionalism
We aim to deliver excellence in all we do. We are committed to working ethically and do all we can to help with environmental issues. We deliver value for money and ensure staff are highly trained and developed.

Ambition
Known as an organisation that “punches above its weight”, we are courageous, enthusiastic and innovative. We are committed to growth and delivering bespoke solutions even when it is not the easy option. We do challenging work that benefits communities and we aim to be a 3* organisation.